telexed ~ c / 21d09ab0-eb6radar:50 · infra_saasLIVE
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NO.
#21d09ab0
Topic
INFRA & SAAS
Source
r/SaaS
Published
2026-05-20 01:27:18
Importance
★ 5/10 — radar 50

Do not treat `Vercel` or `Railway` as zero-ops production infrastructure

Managed hosting can still fail at the account and control-plane layer. Back up env vars, rehearse redeploys, and keep an exit path ready.

[ KEY POINTS ]
  1. A Vercel account with 10 projects reportedly lost env vars, secrets, and configs. Treat dashboard state as data that needs backup.
  2. Support response took about 2 weeks in the reported incident. Paid convenience does not guarantee incident-speed help.
  3. Migrating to Railway consumed days, then the control plane became inaccessible. Provider switching is not a disaster plan by itself.
  4. Direct AWS or GCP adds setup pain, but IaC plus secret backups gives more control over recovery paths.
Originalwww.reddit.com/r/SaaS/comments/1ti6v5w/never_host_your_app_on_vercel_or_railway/Read original →

// related